Hospice and Palliative Care

Hospice and Palliative Care of North Ottawa Community

1061 S. Beacon Blvd., Grand Haven | Phone: 616.846.2015

Hospice of North Ottawa Community is the first and longest-standing Hospice on the lakeshore having provided hospice services to our community for more than 30 years.

What is Hospice Care?

  • Hospice care is specialized end-of life-care designed to provide support to you and your loved one during advanced terminal illness.
  • Hospice care focuses on caring and providing comfort and quality of life rather than cure.
  • Emotional, psychosocial, bereavement, and spiritual aspects of service are provided.

Where are Hospice Services Provided?
Community Hospice:
Hospice care can be provided in the home, nursing home, assisted living center or at the hospital.

Hospice Residence at Heartwood Lodge:
The Hospice House is a special residence located at Heartwood Lodge where those at the end-of-life can spend their final days receiving round-the-clock care in a home-like setting.

What Type of Care Providers are included on the Hospice Team?
An interdisciplinary team of highly trained professionals comprise the Hospice of North Ottawa Community Team:

  • The patient's personal physician;
  • Hospice physician (or Medical Director);
  • Hospice nurse case manager;
  • Home Health aides;
  • Social Workers;
  • Clergy;
  • Trained volunteers; and
  • Speech, physical, and occupational therapists, if needed.

When Should I Call Hospice?
The decision is truly very personal. Often, the earlier hospice services begin the more valuable and significant the experience will be. You call us directly at (616) 846-2015 for more information.

Palliative Care

What is Palliative Care?
Palliative Care focuses on managing symptoms, controlling pain, improving quality of life and relieving stress for patient and family. The goal is comfort for someone who has a complex, chronic illness that cannot be cured, only managed. It does not replace your primary treatment.

What services are provided as part of Palliative Care?

  • Improved quality of life for patients and their families
  • Emotional support and education for you and your family
  • Coordination of care with your primary care physician
  • Guidance in understanding difficult and complex treatment options, including management of your symptoms
  • Expert management of pain and other symptoms of illness so you get the best relief possible
  • Home visits

What Can I Expect?
A nurse case manager evaluates each patient. The nurse case manager, along with our Palliative Care team and your physician, will guide you to achieve your goals of comfort and symptom management to maintain your highest quality of life.

The evaluation includes:

  • A physical assessment and recommendations for pain and symptom management;
  • A review of your current medications; and
  • Support in developing goals for treatment and care.

When Should I Call Palliative Care?
Like Hospice, the decision is personal. Talking to your primary care doctor can help you decide when its best ot begin. If you have questions, please call us at (616) 846-2015 for more information.